Event Co-Ordinator - Brisbane

Posted in Jobs on 25 April 2014


An opportunity has arisen for a proactive, experienced and passionate Event Coordinator to join the team EPICURE at Brisbane City Hall.  This is a contract position for up to 8 months covering a maternity leave vacancy.

Brisbane City Hall is one of our city's greatest icons, the home of elegance and grandeur and EPICURE is proud to operate both City Hall and King George Square on behalf of the Brisbane City Council

Housing more than 12 event spaces over three levels from the exclusive Hamilton Lounge to the majestic Main Auditorium – we cater for everything from meetings and seminars to cocktail parties, galas, major civic, community and corporate events, wedding celebrations as well as outdoor events on King George Square.

About you:

  • You have 2-3+ years' experience working in event coordination in a large hotel or convention centre assisting professional associations, corporates, social and charity organisations with their events.
  • You have excellent verbal and written communication skills, effective time management skills allowing you to comfortably manage deadlines under pressure.
  • You have a good understanding, and interest in high end food and beverage products and service standards.
  • You have a good understanding of protocol specifically as it relates to government officials and dignitaries
  • You have a passion for providing excellent customer service and a positive nature

You role will be:

  • To coordinate events within Brisbane City Hall on King George Square and externally catered events.
  • As part of the Sales and Marketing team, the Event Coordinator will be involved in the efficient co-ordination of events to ensure that all client requirements and expectations are met
  • Ensure that in all your dealings with our clients be mindful of our venue and its position and history in the city of Brisbane.
  • Conduct site inspections of the function facilities at Brisbane City Hall and King George Square to prospective clients as required.
  • Attend industry functions and trade events as appropriate
  • To utilise all facets of the Events Business Management System (EBMS) to record, administer and coordinate all sales and event activity including proposals, planning, contracting and invoicing to maximise business potential and cost efficiencies.
  • To achieve your designated Key Performance Indicators (KPI's).

You will come to us with:

  • Current experience in large scale event coordination and planning ideally from venues within the local Brisbane market
  • Excellent communication skills, both written and verbal and excellent personal presentation
  • A willingness to be part of a team working toward a common goal
  • A positive approach to tasks assigned to you and a strong desire to achieve excellence in all that you do.
  • Experience using EBMS (or similar) event management software
  • Extensive experience using the MS Office Suite, particularly Word, Excel and Outlook.

This position reports to our Sales and Marketing Manager who can be contacted via email if you have any queries –



Posted in Jobs on 25 April 2014

Hays are currently recruiting for Major Financial Institution, based in Sydney’s CBD and looking for an Events Coordinator to join their team for a short term contract.

Your responsibilities will be to organise a large number of events from end to end, including travel arrangements and catering.This role will have sole responsibility of developing event run sheets,and post event feedback forms, you will liase with the senior events team and be able to manage a variety of stakeholders at one time  .

For more information on this role please email Ashleigh Becker on or call me on 82269712 

This is a 2 month contract



Posted in Jobs on 25 April 2014

Sodexo Australia is part of a global integrated facilities management company whose sphere of activity includes support services, management and consultancy. We are committed to service, and are passionate about excellence in what we deliver each day.


About the Role

An opportunity exists to work for one of our prestige sites located in the Perth CBD. Our client is a well-known leader in its field and requires a professional Functions Coordinator who is experienced in the corporate catering environment or hotels, and customer focussed services, and is passionate about food & beverage.


Responsibilities would include (but not limited to):


  • Manage the client’s CAB’s booking system including reconciliation of all function charges, processing of quotations and finalising of all details
  • Oversee and manage the Catering email inbox
  • Oversee the Function bookings including the coordination of all requirements
  • Process all Sodexo ordering for the site pertaining to stock and other sundry items
  • Process all Sodexo company & administration paperwork for the site including month end invoicing
  • Answer all client enquiries and conduct client meetings on functions and events
  • Ensure professional standards are being maintained at all times
  • Must be flexible in assisting on the floor as required during peak times or at the direction of the Site Manager
  • Display a strong teamwork ethic
  • Build and maintain excellent relationships with internal and external clients
  • Ensure prompt and professional service in dealings with all stakeholders
  • Ensure presentation and service is carried out to Sodexo and client’s standards
  • Have excellent time management skills
  • Have excellent computer skills and must know how to use Excel (mandatory)
  • Adhere to and manage all workplace safety requirements
  • Attend all meetings and training sessions as scheduled
  • Reasonable duties as designated by the Site Manager
  • Applicants must be well groomed and presented to a professional corporate standard
  • Ability to make coffees would be a definite advantage!


Excellent time management and organisational skills ARE AN ABSOLUTE MUST!



Posted in Jobs on 25 April 2014

The Mitchell Institute for Health and Education Policy

$81,529 - $91,813 per annum plus 17% superannuation. This is a full-time fixed term appointment for 2 years.

About the area

The Mitchell Institute for Health and Education Policy at Victoria University is an independent think tank with a global perspective. The Institute has commenced an ambitious policy and research program and is now seeking an experienced and dynamic communications professional to help us effectively engage with a range of stakeholders through a strategic events and engagement program.

About the role

  • Build and enhance the Institute’s reputation
  • Work with and support the Institute's program teams
  • Plan, promote, deliver and evaluatethe Mitchell Institute’s stakeholder engagement activities and program of events

About the person

  • Highly organised strategic communications professional
  • A self-starter who enjoys collaborating and developing strong stakeholder relationships
  • Keen to develop and deliver an innovative strategic engagement and events program

Skills & Expertise

  • Extensive event management skills
  • Significant experience developing and delivering stakeholder engagement
  • Outstanding interpersonal and negotiation skills
  • Strong networker and relationship builder
  • Highly organised
  • Solid project management experience
  • Capacity to identify strategic and operational opportunities to improve efficiency

More information about the Mitchell Institute can be found

How to apply:
For a position description visit our website



Efficient tool to build Mobile Apps for your Events

Posted in Tips on 25 April 2014

"Mobile" is no longer just a buzzword, it's a reality. Heck, there's even a pretty good chance you're reading this on a mobile device right now. But did you know that this year mobile web traffic is expected to exceed desktop usage for the first time ever?

For event planners of all kind, this shift means you should expect most attendees to show up to events with their devices in-hand. Or pocket. Or get the idea.

More importantly it means that if you don't engage attendees on their beloved smartphones and tablets, you're missing a huge opportunity to reduce your printing, collect feedback in real-time, and generate more revenue from sponsors.

Luckily connecting with your audience on their hand-held devices is pretty easy these days thanks to a Palo Alto based company called Guidebook. They offer a really easy-to-use content management system that makes creating a custom mobile app as easy as dragging-and-dropping icons and uploading your agenda via spreadsheet. Best of all, Guidebook's apps are optimized for all platforms (iOS, Android, BlackBerry, etc.) and don't require connection to the internet, which can be critical in a crowded event venue with spotty wifi.

If you're still handing out printed materials at your events, putting all that information into an app is a no-brainer. But in addition to the obvious eco-friendly and cost-savings benefits, Guidebook offers a host of interactive ways to connect with your attendees that simply weren't possible before. Take for example the ability to include surveys in your app and gather feedback in real-time. There's also a scavenger hunt feature that gets attendees moving around your venue in search of strategically placed QR-codes, and a networking module that allows attendees to digitally exchange contact cards with others who've checked-in.

Creating a mobile event app can also help generate more revenue. In their mobile sponsorship guide, Guidebook details a number of ways to monetize your app via things like in-app banner ads, sponsored push notifications, premium exhibitor listings, and other features that offer sponsors increased visibility. Planners who pull these levers effectively often recoup the entire cost of their app and potentially even turn a profit.

So all this sounds great, but what exactly does it cost to create an event app with Guidebook? Price depends on customization and branding. They actually allow you to publish a basic mobile event guide for free, but of course you'll have to upgrade for more advanced features like multi-track schedules, social media, attendee feedback, or gamification. (Pro-tip: they offer 20% off for non-profits.)

Whether you're just looking to print less and efficiently provide attendees with event logistics, or you want to engage your audience in innovative ways and increase revenue, Guidebook makes it really easy to leverage mobile at your events. Due to the rapid growth of the mobile web, apps have already become the norm at larger conventions and conferences, and soon attendees may come to expect mobile guides at events of all sizes. Guidebook makes this transition shockingly easy and is free to try.


Quick Tips Offered by Event Planners That You Can Use

Posted in Tips on 25 April 2014

Event Planning Tip: Reduce Room Attrition Fees

A day or so before your event, find out if your hotel is booked. If so, you can use that to get them to waive any attrition fees you may have incurred. This worked for me at Bellagio. --Submitted by: Sandra Corzine, with ADP Insurance Services, Florham Park, New Jersey.

Event Planning Tip: Arrive 1 Hour Early for Site Visits

Show up at least one hour before your scheduled site inspection, unannounced. In that time, walk around, try to interact with staff like you are a guest (ask directions, ask "difficult questions" as if you were not a seasoned traveler), look in the restaurants -- eat there if you have time, ask for recommendations for a local restaurant (just to see the responsiveness). I've actually called off an inspection when the property didn't come close to my standards for the meeting being placed -- saved my time and did the sales manager the courtesy of saving his, too. In the time I saved, did a spur-of-the-moment inspection of another hotel and ended up booking it! -- Submitted by: Robert Abbott Director-Corp. Marketing & Communications, with Mueller Co., Decatur, Illinois.

Event Planning Tip: Use a Tree Stanchion for Lanyards

As any planner or registrar knows, string/lanyard badges can get tangled easily and create quite a mess in the registration area. After going to a store one day, I noticed a necklace stanchion in the jewelry section. I found and bought a few "tree stanchions" on the Internet and now use them at all of our conferences. I barely ever have to fight with knots. Plus, they make the registration area look even more professional and organized. You can even place a sign on top of them! -- Submitted by: Christopher Gossett Conference Coordinator, with Investment Company Institute, Washington, District of Columbia.

Event Planning Tip: Reserve Last Rows to Fill Front Rows

Want to fill those empty tables at the front of a banquet?

Nothing looks worse than empty tables in front of your stage on banquet night, especially when you have a guest speaker. When I want to make sure the tables in front of my stage are full I put reserved signs on the last two rows of tables in the ballroom which forces people to look at tables closer to the stage. Once those front tables are filled I pull the reserved signs and fill the tables in the back of the room too. It really works great! -- Submitted by: Dan Lough Project Coordinator, with United Transportation Union, Cleveland, Ohio.

Event Planning Tip: Use a Fishing Tackle Box for a Supply Kit

Purchase a fishing tackle box and put any miscellaneous items you would need for your meeting (pens, stapler/staples, paperclips, box cutter, scissors, velcro, batteries, sewing kit, emergency kit etc.) and emergency kit. Everything is organized and in one spot to help save time when needed. Make sure you have a list of contents and restock the tackle box when you return home before you find yourself at the next meeting and something is missing. --Submitted by: Julie Garrison with Association Management Ltd (city and state not listed).


15 Useful Event Promotion Tips

Posted in Tips on 25 April 2014
  1. You need at least two weeks to advertise. Use different color flyers with different ads for the same event. Use original artwork and be creative. Be brief: Too much information is bad information in modern advertising.
  2. Contact local stations, websites, and newspapers to see if they’re willing to plug your event in exchange for promoting them on flyers and other announcements. This is known as a “media sponsorship”. Always phrase your pitch in terms of how they benefit, not you.
  3. You should always include college media in your advertising campaign because in most cases, it’s free.
  4. Do not solely use MySpace or other social networks to promote your event. MySpace is dead, and there is too much clutter to fight through on other networks.
  5. Make sure you advertise where your audience is, not just where the event is. Never violate local posting policy and town / state regulations. Call the town / village / city before you post.
  6. Tell people about the show in person. Americans are increasingly shut in and need convincing to come out. Tell your friends, have them tell their friends. Don’t be annoying. You can tell quickly if someone wants to learn more. If they don’t, thank them and leave.
  7. Band and performer selection is crucial. Since you’re not likely to have a major band performing at a small venue, for example, you need quality bands. Don’t just book a performer because they’re going to bring people. The performer’s “Suck Factor” outweighs drawing ability. You have to keep people at your event, not send them away screaming.
  8. Having an ego is the worst thing this business. Check your ego at the door or pay for it later. Be polite. Always.
  9. Ramming your head into a concrete wall because of frustration is not recommended. Drinking lots of coffee is. Trust me. Concrete hurts.
  10. Make sure you tell people when the event starts. People want to enjoy themselves and get on with their life.
  11. Events should not be more than three hours. Be mindful of setup and tear down times, it will always take longer than you think.
  12. Make sure you and the venue know who is doing what, when, why, and how. A simple, one page agreement should detail who does what and for how long. Do not ever work with a venue, band, or promoter without something signed by both parties explaining responsibilities.
  13. If you’re hosting a major tour with its own crew, be helpful, be polite, and get out of the way.
  14. Something will go wrong. If you’re prepared, you’ll be fine.
  15. With large concerts, don’t assume people are coming. Never, ever assume people are going to come out to anything. You do the best with what you have and plan for the worst.


Eric Janssen Joins Intellitix To Grow International Reach

Posted in News on 25 April 2014

Cashless payment and access control specialist Intellitix has bolstered its team with the appointment of Eric Janssen as Chief Revenue Officer, March 2014.

Tasked with leading global sales, marketing and business development, Janssen will be based in Toronto with a mandate to grow the company’s client base and continue to build its reputation as the market leader in RFID solutions for events.

Janssen is well placed for success with past roles including Director of Business Development at Wrapp, created by co-founders of internet giants including Spotify, Groupon and SoundCloud, where he helped grow the team and scale the platform across the United States through strategic partnerships and direct sales.  Prior to joining Wrapp, he held a similar role at Mobiroo, where he was the Director of Strategy and Business Development.

Janssen says: “I am passionate about new technology and how consumers can use it to enhance their experiences in the offline world, which is exactly what Intellitix is about.  Having experienced exponential growth since its launch, part of my role will be to continue delivering a best-in-class solution to an expanding global customer base.”

Since its launch in 2011 Intellitix has activated over 5 million RFID tags at music festivals and live events including Coachella and Bonnaroo (US), UEFA Champions Festival and Barclaycard British Summertime (UK), Bluesfest, Festimania and Festival d’Été Quebec (Canada) and worked with brands including Ford, Spotify, HTC, Sony, Gazprom, PlayStation, UniCredit, adidas and Red Bull.

Serge Grimaux, CEO at Intellitix, comments: “We welcome Eric to the Intellitix team and are confident that his track record of growing sales, and scaling high-growth technology companies, combined with his passion for new technology will be the ideal fit for us as we look to continue to grow our business.”


Earls Court and Olympia London appoints Nick Graham as new Head of Sales

Posted in News on 25 April 2014

Earls Court and Olympia London has announced the appointment of Nick Graham as Head of Sales. Nick will lead an experienced team managing sales for exhibitions, conferences, live events and entertainment at Earls Court and Olympia venues. He is a longstanding staff member at Earls Court and Olympia, with eleven years experience at the company.

He takes up his role after four years as Senior Sales Manager and was previously Exhibition Sales Manager at EC&O venues, as it was then known, from 2003 to 2010. Having studied events management in Swansea he went on to work at Wembley and at the QEII conference centre and brings a diverse experience to Earls Court and Olympia London.

Commenting on his appointment, he said: “I am very excited to be heading the sales team as we focus on future growth of the business. Continued investment will enhance our venue, attracting new clients and ensuring retention of existing ones. I’m confident I have the best team behind me, each an expert in their field, committed and passionate about giving clients the best service and experience.”

Anna Golden, Sales & Commercial Director at Earls Court & Olympia Ltd said: “I am delighted that Nick has accepted the role of Head of Sales. He has demonstrated his passion and enthusiasm for the industry and especially for Earls Court & Olympia over the years. I very much look forward to working with him as the business focuses on the long term future and success of Olympia London. He is an integral member of the team, not only demonstrating his passion and drive for the business but providing us all with his wicked sense of humour on a regular basis!”


Logistik Group Refresh Website & Branding to Extend Offering

Posted in News on 25 April 2014

Brand communications and event specialists Logistik Group have evolved their website and brand collateral to reflect the evolution of the company and its offering as a whole.

Moving away from their previously branded tab to a rhombus shape, which is both dynamic and positive in form and message, Logistik Group have translated more of their personality and expertise into the new brand material hinting at the direction that their work will be taking in the coming months. Carefully selected from a range of options Logistik Group have chosen the branded rhombus as a demonstration of innovation, growth and forward-thinking as they progress beyond which has represented them for some years.

The classic Logistik palette, with its striking red, has been softened somewhat to provide a more muted and sophisticated tone to the group’s website and branding. Equally, the website refresh sees a shift away from the past as in-house designers worked to translate the open and honest nature of the business into its digital offering. The innovative design and creative components are aligned to bring the brand alive on a daily basis, going so far as to place individuals in the environment in which they work with vibrant staff photographs as a shift from traditionally flat ones.

The new branding offers Logistik Group a greater degree of flexibility with their collateral and crucially introduces an element of fun into the design which the group is known for in its events. The carefully considered branding refresh allows the core elements of the group to be brought to the fore, presenting a brand that clients trust and feel a part of. Maintaining strong links with the design aspects of the previous website and branding was extremely important as Logistik are keen to demonstrate growth and natural progression rather than a whole new direction.

Deputy Creative Director, Dani Batty, said that the refresh had arisen ‘as a natural progression. It was time for a change. We felt that the website and brand collateral all stood to be more representative of the collaborative approach that so distinguishes Logistik Group in its work. We have been able to successfully evolve the whole brand to provide a toolkit of assets across the business which embodies the culture and expertise that needed to be foregrounded.’

Reflecting on the design refresh Logistik Group’s MD James Wilkins commented:

“This is an exciting moment for the group as a whole. We are consciously progressing the look and feel of the brand into a more modern and dynamic arena whilst maintain the core values that clients have come to know and trust from Logistik. The rhombus is a forceful way for us to demonstrate progression and growth without distancing ourselves too far from the ideals and design that have helped to build the group into what it is. The most important element of the new components is reenergising our current clients about our offering, keeping our core ideals at the forefront of their mind, whilst exciting them about what is to come.”


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